Privacy Policy

1. Introduction

At TestPrep USA ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, online courses, tutoring services, and mock exam simulator.

By using our services, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully and contact us if you have any questions.

2. Data Collection

We collect information that you provide directly to us, as well as information automatically collected when you use our services. The types of data we collect include:

• Personal Identification Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and profile preferences
• Academic Data: Exam performance data, practice test scores, progress tracking, and learning analytics
• Payment Information: Credit card details, billing address, and transaction history (processed securely through our payment providers)
• Technical Data: IP address, browser type, device information, and usage patterns

3. Data Usage

We use the information we collect to:

• Provide personalized exam feedback and adaptive learning recommendations
• Deliver and improve our tutoring services, group courses, and mock exams
• Process payments and manage your subscription or course enrollment
• Communicate with you about your account, courses, and promotional offers
• Analyze usage patterns to enhance our platform and educational content
• Ensure the security and integrity of our services
• Comply with legal obligations and enforce our terms of service

4. Data Protection

We implement industry-standard security measures to protect your personal and financial data. These measures include:

• Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL protocols
• Secure Payment Processing: Payment information is processed through PCI-DSS compliant payment processors (Stripe)
• Access Controls: Employee access to personal data is restricted on a need-to-know basis
• Regular Audits: We conduct regular security assessments and vulnerability testing
• Data Backup: Regular encrypted backups ensure data integrity and availability

5. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and login information
• Understand how you navigate our site to improve usability
• Analyze traffic patterns and measure the effectiveness of our marketing
• Deliver relevant content and personalized recommendations

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.

6. Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your student data is never sold.

We may share your information only with:

• Payment Processors: To process transactions securely (e.g., Stripe)
• Cloud Service Providers: To host and deliver our services (e.g., Vercel, Supabase)
• Analytics Providers: To understand usage patterns (e.g., Google Analytics)
• Legal Authorities: When required by law or to protect our rights

All third-party service providers are contractually obligated to protect your data and use it only for the purposes specified.

7. Legal Compliance

TestPrep USA is committed to complying with applicable data protection laws:

• GDPR (General Data Protection Regulation): For users in the European Economic Area, we provide rights to access, rectify, erase, and port your data, as well as the right to object to processing
• CCPA (California Consumer Privacy Act): For California residents, we provide the right to know what personal information is collected, the right to delete, and the right to opt-out of the sale of personal information
• COPPA (Children's Online Privacy Protection Act): Our services are not intended for children under 13 without parental consent

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request transfer of your data to another service
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: